Privacy Policy
Effective Date: July 18, 2026
Great Lakes Estate Co. respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and the choices available to you.
Information We Collect
When you contact us or request a consultation, we may collect information you provide, including:
- Your name
- Email address
- Phone number
- City, ZIP code, or property location
- Preferred contact method
- Information about your property, household contents, timeline, or service needs
- Messages submitted through our contact forms
- Photographs or files you choose to upload
Please do not submit Social Security numbers, financial account information, medical records, passwords, government identification, or other sensitive personal information through our website.
Our website and hosting providers may also automatically collect basic technical information, such as your IP address, browser type, device type, pages visited, referring website, and general website activity.
How We Use Your Information
We may use the information we collect to:
- Respond to your inquiry
- Provide and schedule consultations
- Understand your property or estate-transition needs
- Recommend appropriate services or next steps
- Prepare estimates, proposals, or service agreements
- Communicate about appointments or active projects
- Improve our website and services
- Prevent spam, fraud, and website misuse
- Maintain business records and comply with legal obligations
If you select text messaging as your preferred contact method, we may text you regarding your inquiry, appointment, estimate, or services. Message and data rates may apply. You may ask us to stop texting you at any time.
Photographs and File Uploads
You may have the option to upload photographs or files related to a property, household contents, cleanout, repair, or service request.
We use these materials only to evaluate your needs, understand the potential scope of work, communicate with you, and coordinate requested services.
Please submit only photographs or files that you have permission to provide. Remove or cover any sensitive information that is not relevant to your request.
Cookies and Website Tools
Our website may use cookies, analytics, mapping, form-processing, and spam-prevention tools to operate properly, understand website traffic, improve performance, and prevent fraudulent submissions.
These tools may collect technical information such as your IP address, browser type, device information, approximate location, and website interactions.
You can adjust your browser settings to block or remove cookies, although some website features may not function properly afterward.
How We Share Information
We do not sell your personal information.
We may share information only when reasonably necessary with:
- Website hosting, email, form-processing, analytics, cloud-storage, or security providers
- Contractors, cleaners, movers, organizers, auctioneers, real estate professionals, donation organizations, disposal providers, or other service providers involved in a project you authorize
- Government authorities or other parties when required by law or necessary to protect legal rights, safety, or property
We limit shared information to what is reasonably necessary for the service being provided.
Data Retention and Security
We keep personal information only as long as reasonably necessary to respond to inquiries, provide services, maintain business records, meet legal or insurance requirements, and resolve disputes.
We use reasonable measures designed to protect personal information. However, no website, email system, or internet transmission can be guaranteed to be completely secure.
Your Choices
You may contact us to update your contact information, change your communication preferences, or ask us to stop sending nonessential communications.
You may also contact us to request correction or deletion of personal information. We will consider requests subject to applicable legal, contractual, insurance, and business-record requirements.
Third-Party Websites
Children’s Privacy
Changes to This Policy
Contact Us
Questions or requests regarding this Privacy Policy may be directed to:
Great Lakes Estate Co.
Southwest Michigan
Email: info@greatlakesestate.com
Phone: (269) 332-1864
Let's Understand Your Situation Together.
Every estate has a different story, and every family deserves a plan that’s built around their unique needs.
Schedule your complimentary Estate Assessment, and we’ll help you identify the next logical step, answer your questions, and create a practical roadmap for moving forward.